Privacy Policy

We ask that you read this website’s privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us in the event you have a complaint.

  1. Who we are
    • This website is operated by SGE Power FZE. We are an asset management consultancy company with a focus on guiding clients through managing their physical assets and the associated performance, risks and expenditures over the assets’ lifecycle. For more information see https://www.sgeme.com/about-sge.html
  2. Use of your personal information
    • We collect, use and are responsible for certain personal information about you on our website in accordance with the United Arab Emirates privacy laws.
    • This privacy policy relates to your use of our website only.
    • Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you).[1] These other third-party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
  3. Our collection and use of your personal information
    • We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and compete customer surveys or participate in competitions via our website.
    • We collect this personal information from you either directly, such as when you register with us, contact us or purchase products or services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
    • The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
      • your name, address and contact details
      • date of birth
      • [bank account and payment details][2]
      • details of any feedback you give us by phone, email, post or via social media
      • information about the services we provide to you
      • your account details, such as username, login details
    • We use this personal information to:
      • create and manage your account with us
      • verify your identity
      • provide goods and services to you
      • customise our website and its content to your particular preferences
      • notify you of any changes to our website or to our services that may affect you
      • improve our services
    • This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.
  4. Our legal basis for processing your personal information
    • When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
    • The legal bases we may rely on include:
      • consent: where you have given us clear consent for us to process your personal information for a specific purpose
      • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
      • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
      • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
  1. Who we share your personal information with
    • We routinely share your name and delivery address details with third parties
    • This data sharing them to despatch the goods you ordered directly to you.
    • We will share personal information with law enforcement or other authorities if required by applicable law.
    • We will not share your personal information with any other third party.
  2. Cookies and similar technologies
    • A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies and other similar tracking technologies such as web beacons, action tags, single-pixel gifs on our website. These help us recognise you and your device and store some information about your preferences or past actions.
    • For further information on our use of cookies, please see our [insert link to Cookie Policy].
    • For further information on cookies generally visit aboutcookies.org or www.allaboutcookies.org.
  3. Keeping your personal information secure
    • We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
    • We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
  4. Changes to this website privacy policy
    • This website privacy policy was published on [insert date] and last updated on [insert date].
    • We may change this website privacy policy from time to time, when we do we will inform you via [insert mechanism for informing the data subject of changes to the policy].
  5. How to contact us
    • Please contact us if you have any questions about this privacy notice or the information we hold about you.
    • If you wish to contact us please send an email to: info@sgeme.com
  6. Do you need extra help?
    • If you would like this website privacy policy in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).